CARBONATION ISSUES
Troubleshooting and details on issues causing insufficient carbonation, including CO₂ or water leaks
Tips: General Troubleshooting for Carbonator 3
Steps and tips for handling claims related to carbonation issues for Carbonator 3
Tips: Checking and replacing the gas-block gasket
What is the gas-block gasket, and how to check and replace it in Carbonator 3
Claim reasons: Gas leak
CO2 visibly escapes from the machine when the lever is pressed, or leaks out when machine is not in use
Claim reasons: Water leak
Water is leaking during carbonation, appearing either as a spray from the top area or in the drip tray
Claim reasons: Nozzle Block
Pressing the lever releases only a small amount of gas, or none at all
Claim reasons: Water in the body
Water accumulates inside the machine and leaks from the bottom
Claim reasons: Bad carbonation
Water does not get carbonated even though the CO2 is flowing properly
Claim reasons: Dead/Broken upon arrival
If the machine does not carbonate straight out of the box, it is important to first check whether the CO₂ cylinder is compatible and properly screwed in. It should be firmly attached and not loose. If everything here is correct, the machine should be
Claim reasons: Bottle burst
Our plastic bottles are designed for safe use over 18–30 months. Over time and after repeated carbonation cycles, the material may gradually lose its elasticity. For safety reasons and to maintain warranty coverage, bottles must be replaced once they
Tips: Free-flow cylinder
In rare cases, a CO₂ cylinder can develop a fault that causes it to remain in an open position and release CO₂ continuously. Internally, we refer to this as a “free-flow” cylinder. This phenomenon is related to the cylinder itself, not to the applian
Tips: No buzzing sound
The buzzing sound at the end of the carbonation process is not present