Claim reasons: Water leakUpdated 4 months ago

Water is leaking during carbonation, appearing either as a spray from the top area or in the drip tray.

The most common cause of this issue is a damaged or missing gasket. 

ATT! It is normal for a little water to appear in the drip tray during carbonation; however, it should not be a big spray or a puddle. 

Examples of Water Leak

Water leak on the top of the machine

🞴 If the issue persists after checking the gasket and trying another CO2 cylinder, the machine has to be replaced with the reason code: water leak.