How to toggle the beeping sound on or off.

The beeping notification on your Aarke Kettle can be enabled or disabled by pressing and holding the power base button.<ul data-start="331" data-end="430"><li data-start="331" data-end="430">When the beeping notification is turned on, this will be indicated by one single beep.</li></ul>If you&#x2019;ve chosen to turn off the sound signal, an LED light on the base will show when your kettle has reached the selected temperature:<ul data-start="575" data-end="697"><li data-start="575" data-end="627">The light blinks while the water is heating.</li><li data-start="628" data-end="697">The light becomes steady once the set temperature is reached.</li></ul>

Tips: Beeping sound on/off

What is dry boil protection, and what should be done when it is activated?

<div data-block="true" data-editor="5a8uo" data-offset-key="dhfep-0-0" id="isPasted">This means that the dry boil protection has been activated &#x2014; most likely because there was no water or too little water inside the Kettle when you tried to boil it.<hr data-start="442" data-end="445" style="text-align: justify;"><h3 data-start="447" data-end="488" style="text-align: justify;" id="how-to-restore-normal-functionality">How to restore normal functionality</h3><ol data-start="490" data-end="975"><li data-start="490" data-end="637">Remove the Kettle from the base and let it cool down for 15 minutes.<blockquote data-start="575" data-end="637">Do not pour water inside until it has fully cooled down.</blockquote></li><li data-start="638" data-end="729">Unplug the base from the power outlet and wait until the lights stop blinking.</li><li data-start="730" data-end="800">Once the lights have stopped blinking, plug the base back in.</li><li data-start="801" data-end="894">When the Kettle is completely cooled, place it back on the base and use it as usual.</li><li data-start="895" data-end="975">Always ensure the water level is above the minimum line before boiling.</li></ol><hr data-start="977" data-end="980" style="text-align: justify;"><h3 data-start="982" data-end="1007" style="text-align: justify;" id="additional-care-tip">Additional care tip</h3>If any solids or mineral stains are visible on the bottom of the Kettle, allow it to cool for at least 15 minutes, then gently scrub the area with a dishwashing sponge. Rinse thoroughly before using the Kettle again.<hr data-start="1237" data-end="1240" style="text-align: justify;">If the issue persists, please contact us through our contact form and our team will be happy to assist you.</div><div data-block="true" data-editor="5a8uo" data-offset-key="c19h-0-0"> </div>

Tips: Dry-boil protection (blinking lights)

Cleaning and handling tips for limescale, dark spots, and any type of residue inside the kettle.

When water is heated, naturally occurring minerals can separate and settle at the bottom of your kettle. Over time, this can lead to white residue, limescale, or dark spots &#x2014; especially if you live in an area with hard water.This is completely normal and harmless, but it can affect the kettle&#x2019;s appearance and performance if not cleaned regularly.<hr data-start="767" data-end="770" style="text-align: justify;"><h3 data-start="772" data-end="819" style="text-align: justify;" id="how-to-clean-limescale-from-your-kettle">How to Clean Limescale from Your Kettle</h3>You can easily remove limescale using a mild acid solution, such as diluted white vinegar (12&#x2013;24%). Follow these steps:<ol data-start="950" data-end="1539"><li data-start="950" data-end="1085">Fill your kettle with water up to the&#xA0;MAX line. (Tip: To speed up the process, heat the water to about 85&#xB0;C / 185&#xB0;F.)</li><li data-start="1086" data-end="1168">Turn off and remove the kettle from the base to ensure it won&#x2019;t heat again.</li><li data-start="1169" data-end="1231">Add 1 deciliter (100 ml) of white vinegar to the water.</li><li data-start="1232" data-end="1315">Let the mixture sit for at least 1 hour, or longer for tougher build-up.</li><li data-start="1316" data-end="1397">Pour out the mixture and rinse the kettle thoroughly with fresh water.</li><li data-start="1398" data-end="1539">Boil clean water in the kettle several times, discarding the water after each boil to remove any remaining vinegar taste or smell.</li></ol><hr data-start="1541" data-end="1544" style="text-align: justify;"><h3 data-start="1546" data-end="1566" style="text-align: justify;" id="helpful-tips">Helpful Tips</h3><ul data-start="1568" data-end="1885"><li data-start="1568" data-end="1660">For regular maintenance, descale every 1&#x2013;2 months, depending on your water hardness.</li><li data-start="1793" data-end="1885">Avoid using abrasive cleaners or scouring pads, as these can scratch the interior surface.</li></ul><hr data-start="1887" data-end="1890" style="text-align: justify;"><h3 data-start="1892" data-end="1912" style="text-align: justify;" id="good-to-know">Good to Know</h3>Limescale doesn&#x2019;t harm the kettle or your health &#x2014; it&#x2019;s simply a natural mineral deposit. Regular cleaning helps your kettle perform efficiently and keeps it looking its best.

Tips: Residue, limescale or dark spots inside the kettle

The kettle is leaking through the bottom or around the handle or any other place, even though it is not overfilled.&#xA0; &#x1F7B4; In this case, a replacement will be required.&#xA0;

Claim reasons: Leaks

The boiling does not stop automatically, even when the temperature is reached. &#x1F7B4; In this case, a replacement will be required.&#xA0;

Claim reasons: Boiling doesn't stop

During operation, the kettle produces unexpected noises, such as beeping, while it is boiling. &#x1F7B4; In this case, a replacement will be required.&#xA0; If the issue is connected to the beeping notification, please refer to <a href="https://aarke-sandbox-a6mvh7hbnou-copy-copy-13.gorgias.help/en-US/tips-beeping-sound-onoff-3054786">this article</a>.

Claim reasons: Sound issues

The kettle does not start at all when the button is pressed.

The fuse trips when the appliance is connected to power or during operation. &#x1F7B4; In this case, a replacement will be required.&#xA0;

Claim reasons: Blows fuses

The kettle does not heat the water to the desired temperature.

The kettle does not heat the water to the desired temperature and instead shuts off before reaching it. &#x1F7B4; In this case, a replacement will be required.&#xA0;

Claim reasons: Selected temperature is not reached

Any abnormality related to the lid’s functionality.

Any abnormality related to the lid&#x2019;s functionality. The lid should operate smoothly, without resistance or bumpiness, and it should open to nearly 90 degrees.Examples include:<ul data-start="342" data-end="505"><li data-start="342" data-end="381">The lid does not open automatically</li><li data-start="382" data-end="417">The lid does not close properly</li><li data-start="418" data-end="449">The lid does not open fully</li><li data-start="450" data-end="505">The lid opens or closes with friction / is not smooth</li></ul> &#x1F7B4; In this case, a replacement will be required.&#xA0;

Claim reasons: Lid issues

The kettle does not start at all.&#xA0; &#x1F7B4; In this case, a replacement will be required.&#xA0;

Claim reasons: Unit does not start

Small spots of rust can occasionally appear on any metallic surface that is exposed to moisture, oxygen, or contact with other metals. While this can be surprising, please rest assured that these spots are completely harmless and can be removed easily by following the steps below. <h2 data-start="534" data-end="566" style="text-align: justify;" id="1-wipe-the-affected-area">1. Wipe the Affected Area</h2>Use a soft paper or cotton cloth to gently polish the surface where rust appears. Avoid using steel wool or abrasive tools, as these may scratch the metal.<h2 data-start="732" data-end="772" style="text-align: justify;" id="2-prepare-a-citric-acid-solution">2. Prepare a Citric Acid Solution</h2>For best results, mix a 5% citric acid solution with warm water (around 40&#xB0;C). If you don&#x2019;t have citric acid available, lemon juice or vinegar are great alternatives.<h2 data-start="957" data-end="980" style="text-align: justify;" id="3-fill-and-soak">3. Fill and Soak</h2>Pour the solution into the kettle, and let it soak for 30 minutes.<h2 data-start="1085" data-end="1114" style="text-align: justify;" id="4-agitate-and-inspect">4. Agitate and Inspect</h2>You can gently swirl the water in the kettle around to speed up the process. If any rust remains, use a soft cloth to loosen and remove the residual spots.<h2 data-start="1268" data-end="1294" style="text-align: justify;" id="5-rinse-thoroughly">5. Rinse Thoroughly</h2>Empty the solution and rinse the bottle three times with clean, fresh water to remove any remaining acidity. &#x1F7B4; Once cleaned, all the rust should be gone. However, if the issue persists, the unit should be replaced.

Claim reasons: Rust

Any visual defects that do not affect functionality, such as scratches, dents, or an uneven logo.

Any visual defects that do not affect functionality, such as scratches, dents, or an uneven logo. &#x1F7B4; In this case, a partial refund or a replacement can be offered.&#xA0;

Claim reasons: Cosmetic Imperfections

The Kettle is made of stainless steel (SUS304) with a lid-seal and feet for stability in BPA-free silicone rubber, which is standard in the industry. Unlike some other kettles, ours doesn&apos;t contain plastic, which ensures no plastic taste. We believe that taste can be a matter of personal preference when it comes to taste.The first thing we can recommend is using a mild acid solution like diluted white vinegar (12-24%) to remove any bad taste.1. Fill the Kettle with water (only water) to the MAX line. For a quicker process, you can heat the water to 85&#xB0; Celsius or 185&#xB0;Fahrenheit.2. Take the Kettle off the base to ensure it cannot heat up.3. Add 1 deciliter of vinegar.4. Allow the mixture to stay/sit for at least 1 hour, preferably more.5. Pour out the water-vinegar mixture and rinse with fresh water.6. Boil clean water in the Kettle several times to rinse out any remaining vinegar. Ensure you use fresh water for each rinse.

Tips: Metallic taste

Aarke Retail Support 

Troubleshooting: Claims Guide

Kettle

What is the difference between Carbonator 3 and Carbonator Pro?

Removing rust or limescale

How to clean Aarke Carbonators

Which types of gas cylinder work with Aarke Carbonators?

Can a 80L gas cylinder be used with Aarke Carbonator?

Can other liquids than water be carbonated with Aarke Carbonators?

Do Aarke Carbonators require electricity to work?

Carbonators claim handling process

Troubleshooting: First Steps

Introduction: How to use Carbonator 3

Tips: Is there any way to increase the level of carbonation in the water?

Tips: PET bottle expiration date

Tips: Are there any glass bottles that are compatible with the Carbonator 2 & 3?

Tips: Can a bottle from another brand be used with the Aarke Carbonator 3?

Tips: Is the PET bottle dishwasher safe?

Tips: How to clean Aarke PET bottle

Product Manual: Carbonator 3

General Information and Tips

CARBONATION ISSUES

OTHER ISSUES

Carbonator 3

Introduction: How to use and store Carbonator Pro when not in use

Tips: Is there a way to increase the level of carbonation in the water?

Tips: Are there any PET/plastic bottles that are compatible with the Carbonator Pro?

Tips: How to clean Aarke glass bottle

Carbonator Pro Product Manual

MECHANICAL ISSUES

Carbonator Pro

Carbonators

Can the Aarke Coffee Maker/parts be cleaned in the dishwasher?

Coffee Maker claim handling process

Tips: Magnetic Float check

Claim reasons: The unit shuts down during brewing

Claim reasons: Heating plate doesn't heat up

Claim reasons: Leakage of water/The unit leaks water underneath

Claim reasons: Start and stop issues

Claim reasons: Steaming

Claim reasons: Light issues

Claim reasons: Heating plate activates with Thermal Jug

Claim reasons: Visual defects

Claim reasons: Broken Parts

Claim reasons: Dead/Broken upon arrival

Tips: Descaling

Tips: Spare Parts

Tips: Why doesn’t the heating plate activate when using the thermal jug?

Coffee Maker

What does “64 mm flat burrs in stainless steel” mean?

Is the Aarke Coffee Grinder good for grinding espresso?

How does the chute reduce static?

What is the difference between flat burrs and conical burrs?

What does the inner ring on the side knob "strength fine tuner" do, and how do I use it?

How do I time my grind on my Aarke Coffee Grinder?

How do I know what grind size to use?

How long is the warranty period for the Coffee Grinder?

Can the Aarke Coffee Grinder/parts be cleaned in the dishwasher?

Coffee Grinder claim handling process

Claim reasons: Clogged/Jammed chute

Claim reasons: Not turning on

Claim reasons: Incorrect grind quantity

Coffee Grinder

Can the Aarke Thermal Jug/parts be cleaned in the dishwasher?

Claim reasons: Thermal Jug doesn't keep the coffee warm

Claim reasons: Visual Imperfections

Thermal Jug

What material is it made of?

Is it suitable for loose-leaf tea or infusions?

Does the Coffee Press need descaling?

How long does it keep coffee hot?

Can I use the Aarke Coffee Press for cold brew?

Cleaning tips for the Aarke Coffee Press

Can I use the Coffee Press directly on a stovetop?

Coffee Press claim handling process

Claim reasons: Broken parts

Coffee Press

Coffee System

Measurements

What materials is the Aarke Kettle made of?

Does any plastic get in contact with water in the Aarke Kettle?

Does the Kettle have an indicator of the water level inside?

Is the Kettle surface hot to touch?

How quickly does limescale build up in the Kettle?

Does the Aarke Kettle keep water warm after boiling?

Does the Aarke Kettle switch off automatically?

Power Specifications and Regional Compatibility

40°C used for baby formula

How to Clean Your Aarke Kettle

How to Remove Limescale From Your Aarke Kettle

Kettle Product Manual

Kettle claim handling process

Aarke Purifier – Measurements, Materials & Care

What contaminants do the Granules filter?

How to use the Purifier and change the filter

Which filter granules can I use with the Aarke Water Purifier and what are they made of?

Is it vegan, gluten free?

How to store the purifier and granules?

Can I use the Purifier with other Filter Refills than the Aarke filter refill granules?

How often do you have to change the granules?

How long can I keep my water in the purifier?

Does the Aarke Purifier fit in a standard fridge/kitchen?

How much water can be filtered at once?

Is it fragile?

How much magnesium is released into the water with the Enriched filter granules?

How do I dispose of used filter granules for the Aarke Water Purifier?

What material is the Filter Refill Granules packaging made of?

Is the purified water safe for pregnant women and children?

Product Manual for Purifier & Purifier Large

How to clean the purifer

Recycling information for Purifiers

Purifiers claim handling process

Claim reasons: Broken carafe

Claim reasons: Filter Cartridge

Tips: Available spare parts

Tips: Issues with the granules

Tips: How to replace the carafe on the Purifier Large

Purifiers and Filter Granules

Cleaning Guide

PET bottle expiration date

Capacity of the bottle

How long does the bottle last?

Is the Aarke PET Water Bottle recyclable?

Is PET plastic safe to use for drinking water?

Why can't the bottle be cleaned in the dishwasher?

Can I use a bottle from another brand with the Aarke Carbonator 1-3?

Bad smell

Product information

PET Bottles

Can the Aarke Glass Bottle Pro be used with Carbonator 3?

Can your glass bottle be used with glass bottle carbonators from other brands?

Does the Aarke Glass Bottle Pro have an expiration date?

Can the glass bottle be cleaned in the dishwasher?

Can the Aarke Glass Bottle Pro still be used if it has a scratch?

What to do when the glass bottle is chipped?

Do glass bottles hold carbonation better than plastic bottles?

Can I use a bottle from another brand with the Aarke Carbonator Pro?

Claim reasons: Botte is chipped

Claim reasons: Bottle cap pops off

Tips: Broken or missing parts

Glass Bottles

Tips: Is the steel bottle compatible with my carbonator (C1, C2, C3, or Carbonator Pro)?