Claim reasons: Insufficient CarbonationUpdated 4 months ago

The machine acts almost normally, but there are not enough bubbles in the water and/or carbonation takes too long a time.

Not enough bubbles or gas leak, and no excess water in the drip tray

If no excess water is collecting in the drip tray, the following troubleshooting steps should be performed:

• Ensure proper button engagement. The carbonation button should be pressed firmly using the full hand to allow correct activation.
• Listen for the buzzing indicator. Proper carbonation is confirmed by the characteristic buzzing sound emitted by the unit.
• Verify if the cylinder is tightly screwed in. 
• Test with an alternative gas cylinder. If available, replacing the current cylinder with a new one can help determine whether the issue is cylinder-related.
• Inspect the gas block gasket. If the gasket appears damaged or is missing, it must be replaced. A replacement guide is available here.

Not enough bubbles with a lot of water in the drip tray

Please move on to this article instead: Water in the drip tray

🞴 If the troubleshooting does not help, the machine should be replaced and logged in with the reason code: insufficient carbonation.