Claim reasons: Visual imperfectionsUpdated 4 months ago

A visual defect, such as a logo issue, scratch, or dent that does not affect functionality.

For scratches, dents, discolorations, and similar visual issues, if the machine is replaced, it should be logged in the claim file under the reason code: visual defects. Additional details can be provided in the comment section.

When it comes to the aarke logo, the spare part can be shipped from Aarke headquarters - the customer can contact us directly. If upside down, the logo can be unscrewed with a Torx screwdriver and reattached correctly. If replaced, it should be logged in the claim file under the reason code: visual defects and a comment “logo”.