Claim reasons: Botte burstUpdated 2 months ago

The bottle shatters into small pieces during carbonation. It can be caused by damage or a microcrack prior to the carbonation process. It’s important to note that the machine has a protective chamber specifically designed to ensure that, in the rare event of such a situation, the user remains safe.

In such a case, the bottle needs to be replaced. If it shattered into many small pieces, which are very hard to remove, the machine may need to be replaced.

🞴 The machine/bottle should be logged in with the reason code: bottle burst