Tips: Issues with the granulesUpdated 2 months ago

Bad or Metallic Taste

A slight change in taste can be expected, and variations are natural and often subjective. Perception of taste may differ from person to person and can also be influenced by the quality of the water used.

It is recommended to follow the cleaning instructions to see if this resolves the issue.

In most cases, a thorough cleaning will alleviate the problem.

Limescale

If the desired limescale reduction is not achieved when using the granules, it is important to ensure that the Pure version has been selected, as the Enriched version does not remove limescale. If this is not the cause, the setup and cleaning instructions should be followed carefully.