Claim reasons: Carbonation button doesn't workUpdated 4 months ago

When pressed, the button does not work as it should - it can be too hard to press, or has no resistance at all. In addition, the second issue also results in no carbonation.

Examples

The button has no resistance

! If the button works, but it is crooked, the machine does not need to be replaced (unless the customer requests it), as it is only a visual imperfection. 

🞴 The machine has to be replaced with the reason code: carbonation button doesn't work, and a comment specifying if it is "hard to push" or has "no resistance".