Claim reasons: Broken partsUpdated 3 months ago

If the plunger appears broken, first check that the parts haven’t come unscrewed. The plunger is designed to be easily disassembled for cleaning by unscrewing the nut above the sieve. If the parts have come apart, they can simply be screwed back together.

If the given troubleshooting does not solve the issue or any other parts are damaged, the unit should be replaced and logged with the claim reason: broken parts and a comment informing which parts are broken.